http://edc13.education.ed.ac.uk/candacen part of the MSc in E-learning at the University of Edinburgh Sun, 07 Apr 2013 20:26:34 +0000 en-US hourly 1 http://wordpress.org/?v=3.4.1 http://edc13.education.ed.ac.uk/candacen/2013/02/18/online-shopping-offline/ http://edc13.education.ed.ac.uk/candacen/2013/02/18/online-shopping-offline/#comments Mon, 18 Feb 2013 21:14:00 +0000 Candace Nolan-Grant http://edc13.education.ed.ac.uk/candacen/2013/02/18/online-shopping-offline/ This has got a bit of a folksy ‘isn’t the internet crazy’ quality; the intended audience seems to be marketers, or maybe web developers, but I wonder if some of the practices that are criticised actually make customers feel safe and ‘looked after’?

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