Online Shopping Offline

by on February 18, 2013 in Week 5

This has got a bit of a folksy ‘isn’t the internet crazy’ quality; the intended audience seems to be marketers, or maybe web developers, but I wonder if some of the practices that are criticised actually make customers feel safe and ‘looked after’?

3 Comments

3 Responses to “Online Shopping Offline”

  1. Chantelle Meckenstock February 19, 2013 at 12:37 pm #

    Great questions! I probably would be quite annoyed if that happens to me because I do not expect a human being to act like a computer.

  2. Anabel Drought February 22, 2013 at 10:07 am #

    The video actually brought back feelings of agitation i have had whilst using some websites, Sometimes you just want to buy something quickly, not become a member, not give out personal details, not create another password to remember.
    And also…………………….. should internet companies really charge for delivery – how else are they going to get the goods to you – what choice do we have?
    grrrrrrr

  3. Candace Nolan-Grant February 24, 2013 at 5:41 pm #

    Yeah, I have to confess that I mostly sympathised with the ‘internet is crazy’ motif :)